How to Pick the Best High-Rise Window Cleaning Company

How Do You Ensure You Pick the Best High-Rise Window Cleaning Company?

For most, if not all skyscrapers, staying clean is vital. Residents need a clear view of the skyline to feel value for money for the unit they invested in. This is one of the primary reasons you need to have a professional high-rise window cleaning company. But with the many cleaning companies out there, all claiming to be the best in the industry, how do you ensure you pick the best one? Well, there are several traits that define a reliable company. It calls for some knowledge to pick the best high-rise window cleaning company in the city, but the following simple and straightforward tips will help ensure you get quality service at a reasonable price.


As with any service, experience is the first thing to consider. While cleaning windows seems simple, the same cannot be said when it comes to high-rise buildings. There are specific tools and techniques needed to clean a skyscraper and only people who have been in the industry for long will give the desired results. While there’s no problem in hiring a cleaning company that has recently entered the business, it’s generally better to hire an experienced one, especially if this is your first time.

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Training Certifications

Safety should be every service provider’s top priority, but this is especially the case when it comes to skyscraper window cleaning companies. High-rise cleaning is extremely dangerous as the windows are usually located in high-access and pretty awkward areas. The best cleaners will have taken some kind of cleaning course and hold in-house training for any work that involves heights. This means the workers are trained to acquire the right safety skills required to safely do the job. Cleaning companies that don’t enforce these requirements can leave you susceptible to lawsuits when someone ends up sustaining a severe injury while working on your residence. Some of the high-rise cleaning courses often include:

-Working at Heights

-First Aid

-Worker Health and Safety Awareness

-Rescue Technician

-Aerial lift Operator

-Supervisor Awareness

GHS within WHMIS

-Boatswain Chair

-Suspended Access Equipment Operator

-Rope Access Technician

-Joint Health & Safety Representative

Insurance, WSIB, and Permit

All workers in this industry need to be insured, especially those working in risky heights like skyscrapers. The right insurance policy covers you, the residents, or customers as well as the cleaning company from any financial burdens that may spruce up due to an accident. If the high-rise window cleaning company does not have the right coverage, you might end up being sued for damaged for occurrences that were not your fault. Instead of leaving yourself vulnerable to these kinds of scenarios, only do business with a company that has enough respect for their clients and employees by getting the right coverage. The Workplace Insurance Safety Board or WSIB is there to protect workers from the financial burdens that arise from lost wages as a result of sustaining injuries. Companies need to ensure they pay for the right ”high-rise classification” or window cleaning insurance in case of severe injury or death. And to protect you, condo owner, and property manager, high-rise window cleaners are required by law to get a work permit.

Quality Work

A high-rise window cleaning company also needs to show they are consistent in doing quality work. Ask people you know and trust for recommendations on reputable cleaning companies in Toronto. Also, consider going online and reading reviews and what past clients have to say about the potential company on social media platforms. This will give you a rough idea of the kind of service to expect. Every company will have a number of negative reviews, so ensure you’re discerning in regards to random comments. Take reviews with a grain of salt and do not use them to make the final decision. They are just there to guide you and not be the factor to make the final decision. It’s never a good idea for higher companies that do sub-par work as you will end up wasting both time and money.


Top of the line skyscraper cleaning firms always works with clients directly in order to create cleaning schedules and plans that match their client’s needs and expectations. If a potential cleaning company is not flexible when it comes to their services, including restrictions on how often you can get the windows cleaned, then you are better off with another service provider.

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Get Several Quotes

Given the fact that hiring a skyscraper cleaning company is a decision to be made by the board of directors, it’s a good idea to get several quotes from various praised companies. Getting several quotes gives you the chance to assess how professional and thorough the potential cleaners are from the onset. If they are not thorough at this assessment stage, then they are not worth contracting for a high-rise windows cleaning job.

After you pick the company, reach out so that you can discuss your requirements and make arrangements in order to get a quote/estimate. A quote will give you a rough idea of the price range of the project. Usually, the estimate needs to be confirmed by the company before they come to your location.

Always insist that the cleaning experts come for an onsite assessment to make the quote even more accurate. This gives you the opportunity to meet the firm’s representative and talk about your needs face to face. At this stage, they should have the ability to give you an accurate quote that can be submitted either verbally or through email.

Do Not Hire the Cheapest Company

The quoted price is not the only factor to keep in mind. What actually matters is what you get for that price. Cheap window cleaning companies tend to cut costs by skimping on the quality of the work. This is usually evident in their choice of cleaning products, high-rise window cleaning equipment, and the overall effort. The last thing you want is dirty and spotty windows which are also streaked with water and soap residue.

That being said, here are some of the ways cheap companies tend to cut corners:

-Using dirty water

-Skipping windows that are harder to clean

-Not scrubbing or detailing

-Not cleaning the window sills and frames

-Using worn-out materials and equipment

The best skyscraper window cleaning company ascertains quality work, flexibility, and respect for their clients and employees. Use the tips above to hire a cleaning company that has all these traits.  For all of your commercial window cleaning needs in the GTA, contact Excel Projects today!

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